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Whether it's entering in the wrong mailing address or changing an item that you just purchased, please contact us immediately as we tend to ship out orders very fast. We cannot guarantee that we can catch your order in time.
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Please allow 1-2 business days for us to respond to your message and a little longer during holidays and sales.
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Frequently asked questions
Have questions? We’re here to help!
I made a mistake on an order I just placed. How do I correct it?
How fast do you ship?
We typically ship out orders within 1-2 business days from date of order, with the exception of holidays and large sales. For more information on our shipping, please visit here.
Do you offer styling services?
At this time, we do not offer them.
What does "tangle-resistant" fibers mean?
It means our wig fibers are smooth and does not tangle as easily as traditional wig fibers. Please keep in mind that tangle-resistant should NOT be mistaken for tangle-proof. Constant negligence or abuse to our wigs can certainly create tangles, and the more it gets mistreated the harder it is to comb through. With proper care and attention however, our wigs should be easy to maintain.